General FAQ

General

What should I do if I forget my password?
If you forget your password click here.
What should I do if I can't sign in?
Please ensure that you have typed in the correct e-mail address and password that you initially supplied when registering for the site. If you need further assistance please contact info@diabetesroundtable.com.
Why can’t I gain access to CME course posttests?
Because CME course posttests are reserved for REGISTERED MEMBERS, you’ll need to register. Registration is easy. Just complete the short form found here. You’ll have to register only once to gain 24-hour access to all the benefits reserved for REGISTERED MEMBERS.
Why can’t I download slides in Slide Library?
Because Slide Library downloads are reserved for REGISTERED MEMBERS, you’ll need to register. It’s fast and easy to register by clicking here! Register only once to gain 24-hour access to all the benefits reserved for REGISTERED MEMBERS.
What should I do if I want to become a REGISTERED MEMBER but don’t want e-mail updates?
When you register, indicate that you do not want to be notified. If you are registered, log in first, and then click on Edit Profile on the homepage. At NOTIFY ME, click on PLEASE DO NOT NOTIFY ME.

Are the CME Courses free of charge?
Yes.
Why haven't I received my CME Course credit certificate?
If it has been more than two business days, click here to contact the Washington Hospital Center CME office.
How can I take the CME Course posttest after two attempts?
Contact the Washington Hospital Center CME Office for assistance.

What software is required to download diabetes-related slides?
Downloaded diabetes-related slides are compressed/zipped, and they open automatically in PowerPoint^®.
How can I view and edit the diabetes-related slides I've downloaded?
You will need Microsoft PowerPoint^® to view and edit the diabetes-related slides on your computer.
I'm having difficulty downloading multiple diabetes-related slides. What should I do?
Reduce the number of diabetes slides in your tray. Large files take longer to download and create a greater chance for processing errors.